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| Home > Portfolio |
| Portfolio - BPO Services |
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| Catalog Digitization for major wholesalers, distributors
and mail order houses in various industries such as park and recreation
equipment, sport products and equipment, office products, home and
garden furniture, garments, electronic and computer equipment, fashion
accessories, gourmet food, school supplies, etc. |
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| The client |
Have successful distribution, wholesale and mail order businesses
in various industries such as Sports products, Office Supplies,
Furniture, etc. In order to enhance their sales and give better,
faster customer service they have Ecommerce sites with online catalogs
of their entire range of products in addition to print catalogs.
The product images, description and prices need to be updated frequently.
New categories and products have to be added and old ones deleted.
Accuracy of information is the most important feature for them.
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| The solution |
We build customized applications for each of our clients for
the entry of their product catalogs so that the entire processes
of catalog digitization are automated. We also train our operators
specifically to the clients’ customized applications. For
each client a team of operators, supervisors and quality managers
are assigned. The chances of data entry errors such as omission,
duplication, spelling errors, and mismatched information on color,
size, attributes etc. due to human interventions are totally eliminated
by a system of checks and validations.
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| The Result |
Our clients get outputs with nearly 100% accuracy level. The
catalog digitization teams ensure that all price updates are done
before time deadline.
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| "Partnering with Armour has provided
an efficient, flexible, cost-effective solution to meet
out our Forms Processing needs. Armour has clearly demonstrated
it's commitment to reliability and quality in providing
outsourced solutions." |
| Vice President, Market Survey and
Research Company, MD, USA |
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